Vindico_Heathrow Terminal 2_Heathrow Airport_Tenant Coordination

 

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Situation

Heathrow Terminal 2 is the new hub for the Star Alliance airlines handing 20 million passengers annualy and is the latest opportunity for the world's leading airport company, BAA, to showcase best practise airport retail in one of Europe's most profitable retail locations.

Vindico_[Project or Portfolio Name]_[Client Name]_Retail Plan 

Challenge

We look at the property through the lens of the client, and name them, and talk about their retail delivery challenges and what we saw needed to be done from a retail delivery perspective.

'Challenge' here equates to 'Solution' in the sales methodology.

Vindico_Clients_Heathorw

Outcome

Importantly, we wont talk spcific numbers or dates here.  We will focus more on what we ended up doing for the client and the success of the prject / portfolio in broad terms.  The case studies will dive into more 'outcome' data and metrics.

'Outcome' here relates to 'Service' in the sales methodology (hence relating the outcome more in SLA terms than store opening terms).

Vindico were superb and we could not have done it without them. If you dont hire them, you don't know what you are doing!

Larry the Leasing Guy
Developers Incorporated

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